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NPCI partners with Udemy Business to upskill employees


MUMBAI, DEC 21, 2021

National Payments Corporation of India (NPCI) has announced its partnership with Udemy Business, a leading destination for learning and teaching online, to encourage continuous learning and skill development for its employees. NPCI offers programmes to build capability in Artificial Intelligence (AI), Machine Learning (ML), Blockchain, Distributed Ledger Technology (DLT), Advance Open Source, Robotic Process Automation (RPA), Product Strategy and Relationship Management, among others.

Under its vision of ‘Talent Development for All’, NPCI is betting big on the capability building of its employees and has increased its budget for Learning & Development (L&D) by seven times. The three-year association with Udemy Business will offer courses on in-demand skills such as tech, domain, behavioural, and leadership skills to all NPCI employees, who will now be able to access challenging assignments to enable experiential learning.

NPCI has also developed a Skill Index framework to identify training needs and track deep tech capability building year-over-year. NPCI provides a Differentiated Growth Map and performance metrics strategy to specialists in CoE roles to deepen their skills and expertise. The company has developed an effective succession plan for critical roles through the Leadership Development Program (LEAD) and executive coaching.

Nishith Chaturvedi, Chief Human Resources and Administration, NPCI said, “We are glad to partner with Udemy Business to offer a personalised learning experience to all our employees. With this initiative, our employees can acquire the relevant skill sets required in the wake of this fast-paced disruptive world. It is our firm belief that our upskilled and trained employees are a catalyst of change for NPCI to constantly deliver innovative solutions to its stakeholders.”

“National Payments Corporation of India is an exciting partner for us as we continue our mission of working with forward-thinking customers to upskill employees,” said Vinay Pradhan, Country Head – India & South Asia at Udemy Business. “As they continue to enable their team to learn and develop their skills at work, we look forward to working with them to meet the challenges of the evolving technology space.”

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