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Reliance General Insurance, OLA Electric to enhance 2-wheeler customer experience

TBB BUREAU

MUMBAI, SEPT 5, 2023

In a pioneering move set to redefine customer satisfaction, Reliance General Insurance on Tuesday announced the tie-up of its Extended Warranty Product with OLA Electric, allowing two-wheeler buyers to obtain an extended warranty.

The extended warranty product addresses customer concerns regarding battery life and performance. The battery cover offers protection for the battery’s lifespan, extending beyond the three-year manufacturer’s warranty to include the fourth and fifth years, while also providing performance coverage for up to 60,000 km. The comprehensive cover includes protection for essential EV components such as the motor, controller, charger, and battery.

“The product offers umbrella protection to meet the diverse needs of OLA electric vehicle owners. It not only serves as a safeguard for OLA’s customers but also provides them with expert assistance promptly,” stated Anand Singhi, Chief Distribution Officer at Reliance General Insurance.

According to Ankush Agrawal, Chief Business Officer at OLA Electric, the extended warranty insurance cover will deliver exceptional value to customers and act as a catalyst for prospective EV buyers, driving the rapid adoption of EVs.

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