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TPSODL cautions customers against fraudsters collecting bills

TBB BUREAU

BERHAMPUR, SEPT 4, 2023

TP Southern Odisha Distribution Limited (TPSODL) has cautioned its customers against fraudulent bill collectors.

Recently, an unauthorized individual named Animesh Biswas in the Malkangiri Division was found collecting electricity bills and issuing receipts using a fake machine. These receipts lacked vital information like consumer numbers and the TPSODL logo.

While TPSODL has lodged an FIR against Biswas demanding stringent action against him, it has urged the customers to use authorized payment methods to ensure the legitimacy of the receipt.

TPSDOL advises consumers to check bill collector’s authenticity asking for information like consumer number, outstanding payments, due date etc. as this information is available with authorized bill collectors. If anything found suspicious, consumer can immediately reach out to TPSODL’s 2Toll-Free Helpline at 1800-345-6797 or 1912.

“We are closely monitoring fraudulent activities to safeguard our customers. We urge our customers to utilize only authorized channels or platforms for bill payments. It is of utmost importance to refrain from making payments without a valid TPSODL receipt and to immediately report such incidents to our officers. Stay vigilant and protect your payments,” said Amit Garg, Chief Executive Officer, TPSODL.

 

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