THEBUSINESSBYTES BUREAU

BHUBANESWAR, JANUARY 29, 2026

TP Central Odisha Distribution Limited (TPCODL) has recorded an overwhelming response from consumers following the rollout of its innovative Smart vs. Static Meter Comparison Display Initiative across Customer Care Centres in its operational areas, underscoring the utility’s focus on transparency, trust and informed consumer engagement.

The initiative, conceptualised to address consumer queries and misconceptions around smart meters, offered a first-hand, real-time comparison of smart meters and conventional static meters operating under identical electrical loads. By allowing consumers to physically observe and understand the metering process through side-by-side demonstrations, TPCODL enabled greater clarity on how smart meters function and how electricity consumption is accurately recorded.

A large number of consumers visited the display centres, actively engaging with the demonstrations and interacting with company representatives. The exercise clearly demonstrated that smart meters operate on the same fundamental metering principles as static meters, delivering precise and reliable readings. The transparent demonstrations effectively dispelled apprehensions regarding inflated consumption or billing, reinforcing the fact that smart meters are designed to enhance accuracy and visibility rather than alter usage patterns.

Several consumers expressed satisfaction after witnessing the demonstrations. Sourav Patra, a resident of Gopabandhu Nagar, said that seeing both meters functioning simultaneously brought complete clarity. He noted that the transparent and easy-to-understand readings helped him better appreciate how smart meters work, eliminating doubts and strengthening his confidence in the new system. Sajjan Poddar, a consumer from Nayapalli, echoed similar views, highlighting the prompt grievance redressal and accessibility of the utility. Drawing a parallel with everyday technological advancements, he remarked that as people have embraced smart devices in daily life, the adoption of smart meters is a natural and positive progression.

Beyond accuracy, smart meters offer significant consumer benefits by enabling automated meter reading and timely, error-free billing. The availability of real-time consumption data empowers consumers to track usage patterns more closely, make informed decisions, and manage monthly electricity expenses more efficiently. This enhanced visibility fosters greater control over energy consumption while reducing disputes related to billing.

The Smart vs. Static Meter Comparison Display Initiative aligns closely with TPCODL’s broader strategy of delivering technology-driven, consumer-centric power distribution services. It also complements the state’s push towards large-scale smart meter adoption aimed at improving billing efficiency, operational transparency and overall customer experience.

By proactively engaging with consumers and addressing concerns through open demonstrations, TPCODL has reinforced its commitment to building trust through transparency. The utility continues to focus on empowering consumers through awareness, modern technology and service excellence, reaffirming its role as a forward-looking distribution company dedicated to reliable and accountable power delivery.