THEBUSINESSBYES
BUREAU
MUMBAI,
SEPTEMBER 15, 2026
DBS Bank India on
Tuesday announced the expansion of capabilities on its merchant collections
platform DBS MAX with a digital payment management solution powered by global
payment infrastructure company Juspay, aimed at helping businesses improve
payment resilience, optimise transaction flows and gain consolidated visibility
across digital collections.
The integration comes
at a time when India's digital payments ecosystem is witnessing rapid growth,
with UPI transaction volumes having risen more than 12,000 times over the last
decade. As businesses increasingly adopt multiple payment aggregators to manage
growing transaction volumes and offer seamless payment experiences, the new
solution seeks to simplify payment management through intelligent routing and
unified visibility.
Backed by Juspay's
payment orchestration platform, the new capability on DBS MAX enables
intelligent routing based on merchant-defined rules and payment performance. A
unified dashboard provides businesses with consolidated visibility across
payment gateways and payment methods, including transaction success rates,
refunds and reconciliation.
The solution is also
designed to allow businesses to add or switch between supported payment
aggregators with minimal technical changes, thereby reducing the time and
effort associated with multiple integrations.
"The
acceleration of online commerce has led to a rise in consumer expectations for
seamless online payment journeys. Given this ongoing evolution, corporates are
now seeking platforms which provide a comprehensive suite of online payments
with optimal payment modes for enhanced decision making," Divyesh Dalal,
Managing Director and Country Head, Global Transaction Services, Corporate
Banking- Financial Institutions and SMEs, DBS Bank India, said.
"As a future
forward bank, we envision our partnership with Juspay as the first step towards
providing an intelligent payments platform offering a more streamlined merchant
and end user experience," he added.
Dalal said DBS, with
its global credibility, local distribution and technology capabilities, is well
placed to provide advanced digital solutions to enterprises across India.
"This marks the
beginning of a new era in treasury management for corporates," he said.
The partnership also
brings additional functionality to DBS MAX to address common challenges faced
by merchants, including gateway-agnostic card tokenisation when businesses
switch between supported payment gateways.
Consolidated
visibility across payment gateways can also help merchants assess payment
performance more effectively and use the insights to tailor promotional campaigns
aimed at improving customer engagement.
"By partnering
with Juspay, DBS Bank India brings its established payments franchise and
Juspay's leading payment orchestration capabilities together to further enhance
DBS MAX for businesses," Sheetal Lalwani, Co-Founder and COO of Juspay,
said.
"Together, we
are bringing the strengths of banking and modern payments infrastructure to
create a more intelligent and connected payments ecosystem for businesses. This
collaboration aims to simplify the complexity of digital payments while giving
businesses greater visibility, and control across their payment
operations," Lalwani added.
DBS has received global recognition for its transaction banking capabilities and digital expertise. It was named Asia's Best Digital Bank and Asia's Best Bank for Customer Experience at the Euromoney Awards for Excellence 2026, and Best Bank for Payments – Asia-Pacific and Best Bank for Transaction Banking – Asia-Pacific at the Global Finance Treasury & Cash Management Awards 2026.
The bank was also named Best Corporate Digital Bank - India by Global Finance in 2026, highlighting its continued focus on digital solutions and customer experience.
