THEBUSINESSBYTES
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DELHI, SEPTEMBER 1, 2026
The Federation of
Automobile Dealers Associations (FADA) on Tuesday called for stronger
collaboration between automobile dealers, manufacturers and the government to
build a sustainable and future-ready retail ecosystem as India's mobility
landscape undergoes rapid transformation.
Addressing the 8th
Auto Retail Conclave 2026 here, FADA President Sai Giridhar said the next
decade would bring profound changes to automobile retail, driven by evolving
technology, consumer expectations, business models and mobility solutions.
Held under the theme
"BHARAT: Inclusive Mobility, Inspired Growth", the conclave brought
together policymakers, automobile manufacturers, dealers and ecosystem partners
to deliberate on the future of India's automotive retail sector.
"The next decade
will profoundly transform automobile retail. Technology, consumer expectations,
business models and mobility solutions are all evolving at an unprecedented
pace. Yet one thing remains unchanged: the dealer continues to be the bridge
between the automobile industry and the consumer," Giridhar said.
He stressed that
dealer sustainability, fair partnerships with original equipment manufacturers
(OEMs), employee development and ease of doing business must remain central to
the industry's growth.
Union Minister for
Heavy Industries and Steel H D Kumaraswamy, who was the chief guest at the
conclave, said India's mobility growth was no longer restricted to a handful of
cities or vehicle segments.
"From
two-wheelers to tractors, from conventional fuels to emerging technologies,
Bharat is firmly in the driver's seat of growth," Kumaraswamy said.
He said thousands of
dealerships and retail outlets across the country were generating livelihoods,
fostering entrepreneurship and taking economic opportunities closer to communities.
"As we move
towards Viksit Bharat 2047, manufacturing excellence, inclusive growth and a
relentless focus on the customer must guide every decision we take," the
minister said.
During the inaugural
session, FADA unveiled the FADA Digest 2026, commemorative editions of
Kaleidoscope and the FADA Employee ID Programme, described as a
first-of-its-kind initiative aimed at providing professional identity and a
structured career pathway to employees working across automobile retail.
The conclave also
featured findings from FADA's 6th Dealer Satisfaction Study (DSS'26) and a
high-level industry discussion titled "DSS'26: Beyond Satisfaction —
Reimagining the Dealer-OEM Partnership."
The study highlighted
the need for transparent communication, sustainable dealership economics,
collaborative planning and stronger long-term relationships between dealers and
OEMs.
FADA also flagged
emerging opportunities in used-vehicle retail, electric mobility, digitisation,
artificial intelligence-enabled customer engagement and workforce development.
The apex association
representing automobile dealers across India said it would continue to focus on
research, industry advocacy, training programmes and stronger state-level
engagement to enhance dealer capabilities.
The conclave comes at a time when India's automotive retail ecosystem is evolving beyond conventional vehicle sales, with changing consumer behaviour, electrification, digital technologies and new mobility solutions reshaping the dealer's role in the value chain.
FADA reiterated its vision of an automotive retail sector that is economically sustainable, technologically progressive and customer-centric, while remaining aligned with India's broader mobility and development aspirations.