THEBUSINESSBYTES BUREAU
MUMBAI, APRIL 23, 2026
NPCI Bharat BillPay Limited
(NBBL), a wholly owned subsidiary of National Payments Corporation of India,
has onboarded Postal Life Insurance (PLI) as a biller under the Insurance
category on the Bharat Connect ecosystem. State Bank of India, acting as the
Biller Operating Unit (BOU), has facilitated the integration, enabling
policyholders to make premium payments through their preferred Bharat
Connect-enabled online and offline channels.
PLI, operated by the Department
of Posts, services over 1.25 crore active policies and processes around 2.5
lakh transactions daily. With this integration, more than 1.25 crore PLI and
Rural Postal Life Insurance (RPLI) customers can now pay renewal premiums
seamlessly via Bharat Connect-enabled apps, websites, and offline agents
nationwide. The platform continues to expand its insurance offerings, with the
number of billers in the category now reaching 65, reflecting the growing
demand for digital premium payment solutions.
Speaking on this, Jitendra
Gupta, Director General Postal Services, said, “The integration of Postal Life
Insurance (PLI) and Rural Postal Life Insurance (RPLI) with Bharat Connect
(BBPS) marks a significant milestone in the Department of Posts’ digital
transformation journey. The Department of Posts continues to modernize its
services while upholding its legacy of trust and reliability.”
State Bank of India said, “We
are delighted to facilitate the onboarding of Postal Life Insurance onto the
Bharat Connect platform. By bringing PLI onto the Bharat Connect platform, we
are strengthening the digital payments infrastructure for essential financial
services and helping expand access to convenient, reliable, and recurring
premium payment options for millions of policyholders. This collaboration
reflects our continued efforts to support inclusive financial services and
enhance customer experience across both urban and rural segments.”
Speaking on the development,
Noopur Chaturvedi, MD & CEO, NBBL, said, “We welcome Postal Life Insurance
to the Bharat Connect ecosystem. With this addition, we aim to simplify premium
payment journeys of policyholders nationwide. Bharat Connect has established
itself as a trusted and convenient platform for recurring payments, and this
integration is an important step toward our mission of promoting digital
adoption across essential financial services.”
Beyond the Insurance category,
Bharat Connect’s ecosystem has continued to grow and now comprises over 22,640
billers across more than 29 categories. The platform is accessible across more
than 700 apps and over 5 lakh offline agents nationwide, underscoring its
position as one of India’s most comprehensive interoperable digital payments
infrastructures.
