THEBUSINESSBYTES BUREAU
BALASORE, FEBRUARY 19, 2026
Reinforcing its commitment to operational excellence, transparency and
superior consumer services, TP North Odisha Distribution Limited (TPNODL)
successfully convened its Business Associate Meet 2025–26 alongside an
Industrial Consumer Meet, creating a robust platform for dialogue, performance
recognition and collaborative improvement. The twin engagements underscored the
utility’s focused approach toward strengthening stakeholder partnerships while
driving service quality across its distribution network.
The Business Associate Meet held in Balasore witnessed an enthusiastic
participation of more than 180 business associates and nearly 300 associate
employees, reflecting the scale and depth of TPNODL’s operational ecosystem. Deliberations
during the session centred on reinforcing workplace and field safety protocols,
ensuring strict legal and regulatory compliance, upholding ethical business
conduct and maintaining rigorous quality benchmarks. A strong emphasis was laid
on embedding a consumer-centric mindset across all operational and service
delivery functions, with leadership reiterating that sustained excellence must
be built on accountability, safety and responsiveness.
In recognition of outstanding contributions, thirty-five business
associates were honoured for their exceptional performance during 2025–26,
highlighting TPNODL’s culture of performance-driven engagement and motivation.
A thoughtfully curated street play on safety awareness added an impactful
dimension to the programme, sensitizing participants to the importance of safe
work practices in power distribution operations. The event also featured an
open interaction forum where associates candidly shared field-level challenges,
operational concerns and practical suggestions. The leadership panel responded
with detailed clarifications and actionable assurances, reinforcing mutual
trust, transparency and a shared commitment to improving consumer experience
and service reliability.
The Industrial Consumer Meet held in Jajpur brought together more than 80
leading industrial organizations, focusing on strengthening engagement with HT
and EHT consumers and further enhancing service delivery mechanisms. Industrial
stakeholders acknowledged TPNODL’s sustained efforts in improving power
reliability, supply quality and responsiveness, while also offering
constructive feedback on infrastructure augmentation, load management and
technology-driven customer service innovations. The interactive format enabled
a forward-looking discussion on aligning distribution capabilities with the
evolving energy demands of the industrial sector in North Odisha.
Senior leadership presence at both forums reflected the strategic
importance attached to stakeholder engagement. Among those present were Gajanan
S. Kale, Chief – Odisha Distribution Business and CEO, TPNODL; Sunil Kumar
Sharma, CEO, TPADL; Joydeep Roy, Chief – Commercial Services and Business
Excellence; Vipin Chauhan, Chief – Contracts and Material Management; and Pradeep
Kumar Mohanty, Chief – Projects, along with Superintending Engineers, Executive
Engineers and other senior officials of TPNODL.
The successful conduct of these meets has been widely appreciated by
business associates and consumers alike, reaffirming TPNODL’s proactive
approach to stakeholder collaboration.
