THEBUSINESSBYTES
BUREAU
BHUBANESWAR,
JANUARY 16, 2026
TP Central
Odisha Distribution Limited (TPCODL), the power distribution utility serving
Central Odisha, has stepped up its consumer outreach by inviting customers to
independently verify the accuracy of smart meters, reaffirming that the new-age
devices function on the same metering principles as conventional electricity
meters. To reinforce transparency and build consumer confidence, the utility
has set up live display arrangements at 20 Customer Care Centres (CCCs) across its
distribution area, allowing the public to view and compare smart meters and
conventional meters operating side by side.
Reiterating
its position, TPCODL clarified that smart meters neither alter nor inflate
electricity consumption and that there is no difference in the way power usage
is measured when compared to conventional meters. Electricity bills continue to
be generated strictly on the basis of actual consumption recorded by the meter,
backed by automated checks and validation systems that ensure accuracy and
consistency.
As part of
this initiative, consumers, resident welfare associations and members of the
media have been invited to visit the designated Customer Care Centres to
observe meter readings, displayed parameters and consumption behaviour in real
time. The live demonstration enables visitors to independently see that both
smart and conventional meters record electricity usage identically, helping
dispel misconceptions surrounding smart metering technology.
TPCODL further
assured customers that every smart meter installed at a consumer’s premises
undergoes five layers of mandatory testing before deployment to ensure
accuracy, safety and reliability. Manufactured and calibrated by reputed
companies in line with applicable Indian Standards, these meters are tested on
fully automated test benches at NABL-accredited laboratories of electricity
distribution companies. The comprehensive testing regime includes accuracy
testing, no-load testing, meter constant testing, display verification and communication
testing, collectively ensuring precise measurement, proper functioning and
dependable data transmission.
Emphasising its commitment to openness, the utility said it will continue community outreach and awareness initiatives so that consumers have access to authentic information and responsive platforms to address their queries and concerns related to smart metering. Customers can visit their nearest division office between 9.30 am and 5.30 pm from Monday to Friday to view the live meter displays and seek clarifications.
